can i refund? | 創作応援サイト CLIP STUDIOの要望・不具合ボード | CLIP STUDIO
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更新日:2016/07/27 18:57:29
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ID:87764
from insoonge さん
2016/07/26 20:20:01
 
GOLD

can i refund?

  hello.

I purchased a clip studio ex korean version lately, so i canceled my value version purchase last month.

However, I did not know that i have to cancel my automatic gold charge also, so today it was purchased one more time.

Can I refund it?

I will kindly expect your positive response.

my e-mail address is as follows:

kjilpoong@gmail.com

PS I think you should notice this situation on the web site to be seen well.


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from
CLIP
サポート担当
さん
2016/07/27 18:57:29
Thank you for the inquiry.

Cancellations and refunds cannot be made once the contract has been signed.

Since it also concerns the contract, kindly contact the following customer support e-mail if you have any questions regarding the details above.

■Contact
tech@celsys.co.jp
*Please write [Contact number:87764] in the e-mail subject line.

Best regards,

2019年11月28日に本サービスの投稿受付は終了いたしました。「CLIP STUDIO SUPPORT」をご利用ください。

よくある質問
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要望・不具合